Kalaam Telecom, a leading regional digital solutions provider, Mida Solutions, a NUSO company, and First Video Communications (FVC), have signed a strategic agreement aimed at delivering a seamless one-stop-shop experience for businesses operating in the Middle East region.
This collaboration marks a significant milestone in the provision of ‘cutting-edge contact centre as-a-service (CCaaS)’ and ‘unified communications as-a-service (UCaaS)’, ‘compliance call recording’, and ‘advanced analytics’ regulations in the region .
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