New York: Walmart, the nation’s largest private employer, has launched a new scheduling system in about 650 Neighborhood Market stores that gives hourly workers more certainty about their schedules.
The system was launched in late July and could be eventually rolled out to all 4,600 US Walmart stores, Walmart’s executive vice president of central operations Mark Ibbotson said.
There are about 62,000 hourly workers at the neighborhood stores where the new system is being deployed who now have two scheduling options.
Those choosing fixed shifts are guaranteed the same weekly hours for up to six months. The remainder will stick to the current system of having three weeks advance notice and being able to choose their hours based on what’s available. Ibbotson said that he’s still not sure what the breakdown will eventually look like.
Walmart said the new software programme will better predict staffing needs during peak hours, as well as and where and when to best deploy workers.
The changes come amid pressure from workers at Walmart and elsewhere for more control over their schedules. After Starbucks employees complained about securing enough shifts, chief executive Howard Schultz said the company would work to ensure they have enough hours.
Walmart Stores, based in Bentonville, Arkansas, has been looking at different ways to give more flexibility to its 1.5 million hourly US workers over the past year and a half. And the new system comes as Walmart has invested $2.7 billion in higher wages and improved training over a two-year period.
Ibbotson noted that Walmart is going to monitor the changes through the New Year, looking at such metrics as whether the lines to the cash register have been reduced and whether it has offered the right amount of flexibility to workers.
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