Emirates has launched a new City Check in and Travel Store in Dubai, enabling customers to conveniently book travel, check-in for flights, drop luggage, shop for travel essentials, and save time at the airport.
The facility is located in the elite ICD Brookfield Place in Dubai International Financial Centre (DIFC).
As part of Emirates’ continuous investment into enhancing customer experience, the City Check-in and Travel Store has a prime and premium location for busy professionals in Dubai’s finance hub and allows customers to drop their luggage as early as 24 hours and up to 4 hours before a flight, arriving at the airport at leisure. Customers can visit the space and check in anytime from 8:00am to 10:00pm daily, beginning their travel experience with seamless service via self check-in kiosks, at dedicated desks with Emirates agents, or with the help of the world’s first ever check in robot assistant - Sara.
Sara is an innovative portable robotic check-in system, who can match faces with scanned passports, check passengers in, and guide them to the luggage drop area. With an eye-catching 2.5 metre LCD screen showing the latest destination content from Emirates including an interactive touchscreen map, the City Check-in and Travel Store is a stylish and spacious contemporary space which offers the opportunity to book tickets, browse travel merchandise, drop luggage, and check in – with paid valet parking and self-parking ensuring an elevated, hassle-free check in experience for Emirates passengers.
Visitors can also get expert advice and offers on trending destinations, while dedicated travel consultants can assist with purchasing tickets for future journeys, managing current bookings, purchasing upgrades, selecting preferred seats, and arranging extra baggage if required.
Emirates passengers with valid boarding passes who wish to discover the area or spend time relaxing before their flight, will have complimentary access to select lifestyle facilities in the world-renowned ICD Brookfield Place, and exclusive discounts and special offers across a range of restaurants, gyms, and luxury stores - including Josette, 1Rebel, Lulu and the Beanstalk, and Embody Fitness.
Around the DIFC, visitors can enjoy a diverse range of services, shopping, world-class cuisine, and art galleries, including the extensive promenade at DIFC’s Gate Avenue. When it’s time to fly, passengers can then connect directly to the airport via taxi, Emirates chauffeur service, or take a short 10-minute walk to Financial Centre Metro Station connecting seamlessly into the Airport Terminal 3 Metro Station.
Adel al Redha, Emirates' Chief Operating Officer said: “Emirates City Check In and Travel Store is our latest innovation to the Emirates travel experience, showing our commitment to providing customers with an array of personalised travel options, and best-in-class products and services across every touchpoint.
“Our new location provides an ultra-convenient check in and baggage drop facility to our business and corporate customers in the DIFC area, and also provides convenience and travel information to visitors or tourists in DIFC enjoying the myriad of leisure facilities and dining destinations. People can avoid busy periods at the airport, minimise queuing and create swift and seamless transitions between work, play and travel.”
Rob Devereux, CEO of ICD Brookfield said: “We are thrilled to welcome Emirates City Check-In and Travel store to ICD Brookfield Place, further enhancing our ecosystem as an attractive destination for workers, visitors, and residents. This exciting new addition will bring the convenience of city check-in to the central business district, allowing Emirates passengers more time to go about their daily routine, spend productive time at work and enjoy the wonderful lifestyle Dubai has to offer.” – TradeArabia News Service
Emirates launches check-in and travel store at DIFC
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