Manama: The BPO and service industry in the Gulf is booming and with Silah Gulf at its forefront, the Bahrain service hub with its abundant talent pool and strategic location, is becoming a preferred solution for GCC near-shore services, chief executive Ricardo Langwieder-Goerner has said.
“In spite of new technologies and digital enhancements in our industry, the human touch and in particular the Arabic language is a key element for success .